Frequently Asked Questions

mSafety is a business-to-business communication platform for the development of turnkey customer solutions within mobile health and safety. It combines a secure cloud solution with a connected wearable, providing a development-ready platform upon which service providers can build innovative remote monitoring services.

Leveraging IoT connectivity, mSafety reduces technical complexity and increases the safety and personal freedom of end-users, while delivering valuable data to the companies that deploy it.


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How does mSafety work?

The mSafety platform consists of two main components: a wearable (form factor wrist watch) and a cloud backend.

The wearable is directly connected to the Internet, without the need for pairing with a mobile phone. It features in-device sensors to monitor activity, heart rate, sleep and stress, as well as a GPS for location tracking. In addition, it can be connected to external sensors via Bluetooth. A global roaming profile ensures the wearable remains continuously connected in all environments.

The backend provides the fundamental structures required for mSafety wearables to interact with the customer’s cloud backend servers in a secure and scalable way. It enables easy onboarding of wearables and software updates.

In practice, an end user wears the mSafety device, which receives health data from a connected customer sensor. Information is displayed on the device and sent, end-to-end encrypted, to the customer’s backend – through the mSafety cloud backend.

The functionality of the customer’s backend server and what it does with the data varies from case to case. For example, the backend server at an elderly care home might register fall alarms and issue alerts to care staff. In a healthcare scenario, the backend of a diabetes application could collect information from external glucose sensors and provide insights to the user, the family and healthcare provider.

Learn more about the technology behind mSafety.

Note that we also offer an out-of-the-box solution for clinical trials and health research. Learn more about the mSafety Digital Biomarker Solution here.

What kind of applications is mSafety for?

mSafety can be used to make people safer in a range of different situations – wherever real-time, continuously-connected, bi-directional communication is an advantage for the user and service provider.

It enables, for example, the continuous monitoring of people with chronic health conditions or the elderly. It can also be used to monitor individuals or groups of people involved in high-risk activities either at work or leisure. In clinical trials, it is a powerful tool to monitor patient adherence.

What type of companies can benefit from developing turnkey applications based on mSafety?

Typical service providers can be divided into three broad categories: health and medical, outdoor leisure and workplace safety. See breakdown below:

Health and medical

  • Medical & healthcare customers
  • Service providers in the health and wellness sector
  • Healthcare companies
  • Pharmaceutical companies and CROs conducting clinical trials
  • Chronic disease monitoring
  • Providers of home care for the elderly/senior living facilities

Workplace safety

  • OH&S officers in factories, power generation plants, sawmills, forestry, extractive industries etc.
  • Compliance officers working for large companies, responsible for employee safety
  • IT departments supporting OH&S

Outdoor leisure

  • Companies that offer guided hiking tours
  • Coastal rescue services
  • Mountain rescue services
  • Companies that rent out equipment for water sports
  • Outdoor sports events and competition organisers

Who are the typical end users?

Examples include the elderly or those with chronic health conditions, employees in hazardous work environments such as power generation or forestry, participants in clinical or pharmaceutical trials and studies, or people engaged in outdoor leisure activities with an elevated risk level, such as climbing or kayaking.

What advantages does mSafety offer over competing solutions?

  • The platform is ready to develop on and includes a ready-made, optimized wearable. It is not a turnkey solution, but based on open technology, offering all the versatility customers need to create their own tailormade applications.
  • The mSafety remote monitoring system enables end-to-end encryption for secure data communication.
  • Energy consumption is very low, thanks to the use of energy-efficient IoT connectivity instead of traditional high-consumption cellular connectivity. This means the wearable has a very long battery life.
  • End users get a straightforward, undemanding device with a black and white interface that is easy to read. The service provider enjoys easy fleet management and over-the-air software update and configuration.
  • The wearable is always connected with bi-directional communication which enables more proactive services and innovations.

Where do I find more information?

Follow us on LinkedIn and stay up-to-date.
Read more: mSafety product website.
Meet the team at events & conferences.

I would like to learn more about mSafety and the value it can bring to my business. Who should I contact?

We’re happy to send you more information or schedule a personal call or (virtual) meeting. Please fill out the contact form and we will contact you shortly.